── GET IN TOUCH
We Would Love to Hear from You
Whether you have a question about our AI trading platform, need help setting up your account, want to understand how Quantum AI works in Canada, or have a media or partnership inquiry — our team is ready and waiting to assist.
We take pride in offering responsive, knowledgeable support to every member of the Quantum AI Canada community. Do not hesitate to reach out through any of the channels below.
── OUR DETAILS
How to Reach the Quantum AI Canada Team
| [LOC] | Head Office | Toronto, Ontario, Canada |
| [WEB] | Website | https://quantum-a-i.ca |
| [EMAIL] | Email Support | support@quantum-a-i.ca |
| [CHAT] | Available via WhatsApp — click the chat button on our website | |
| [IG] | @quantumaicanada — instagram.com (link on website) | |
| [TW] | Twitter / X | @quantumaicanada — x.com (link on website) |
| [HOURS] | Support Hours | 24 hours a day, 7 days a week — including weekends and public holidays |
| [LANG] | Languages | English (primary) | French Canadian support available on request |
── SUPPORT TOPICS
What Can We Help You With?
Our support team handles a wide range of enquiries. To get the fastest resolution, please include your account email and a brief description of your issue when contacting us.
| Account & Registration Help signing up, verifying your account, logging in, or resetting your password. | Platform & Trading Questions about AI settings, automated trading, demo mode, broker connections, or trade execution. | Deposits & Withdrawals Assistance with funding your account, processing withdrawals, or understanding payment methods. |
| Technical Issues Reporting bugs, performance problems, mobile access issues, or anything not working as expected. | Media & Partnerships Press inquiries, affiliate partnerships, influencer collaborations, or business development opportunities. | General Feedback Share your experience, suggest new features, or let us know how we can serve you better. |
── RESPONSE TIMES
What to Expect After You Contact Us
| Channel | Response Time | Best For |
| Live Chat (Website) | Within minutes | Urgent queries, account login, quick platform questions |
| WhatsApp Support | Within 1–2 hours | Account setup, deposit/withdrawal help, trading questions |
| Email (support@) | Within 24 hours | Detailed issues, documentation requests, formal complaints |
| Instagram DM | Within 24–48 hours | General questions, feedback, community engagement |
| Twitter / X | Within 24–48 hours | Public feedback, announcements, platform updates |
── FREQUENTLY ASKED
Common Support Questions
| How do I reset my Quantum AI account password? Click the ‘Forgot Password’ link on the login page and follow the instructions sent to your registered email address. If you do not receive the email within 5 minutes, check your spam folder or contact our support team directly. |
| My account is not loading — what should I do? Try clearing your browser cache and refreshing the page. If the issue persists on desktop, try accessing the platform through a mobile browser. If the problem continues, please contact us via WhatsApp or live chat so we can investigate your specific account. |
| How long does a withdrawal take to process? Withdrawal processing times depend on the connected broker. Most withdrawals are processed within 24 to 72 business hours. Contact your broker’s support team directly for real-time status updates on pending withdrawals. |
| I want to upgrade or change my trading settings — who can help? Our platform support team can walk you through adjusting your AI trading parameters, risk level, and automation settings. Reach us via live chat for the fastest assistance. |
| Is Quantum AI available in French for Quebec users? Our website is currently in English, however French Canadian support is available upon request. Please mention your language preference when you contact us and we will connect you with a French-speaking team member. |
| How do I report a suspicious activity on my account? If you notice any unusual activity, please contact our security team immediately via email at support@quantum-a-i.ca and flag the message as urgent. We take all security concerns extremely seriously and will respond within hours. |
── OUR LOCATION
Find Us in Toronto, Canada
Quantum AI Canada is proudly headquartered in Toronto, Ontario — Canada’s financial capital and one of North America’s leading technology hubs. While our platform is accessible 100% online and serves traders from every province and territory, our roots and our team are based right here in Canada.
We are particularly committed to serving traders in Ontario, British Columbia, Alberta, Quebec, and across the country. If you are a Canadian business or media outlet interested in a physical meeting or formal partnership discussion, please reach out to us via email first to arrange an appointment.
| Toronto, Ontario, Canada | quantum-a-i.ca | support@quantum-a-i.ca |
| Risk Disclosure NoticeTrading financial instruments, including cryptocurrencies, stocks, and forex, carries a high level of risk and may not be suitable for all investors. Past performance of the Quantum AI platform is not indicative of future results. You should never invest funds you cannot afford to lose. Quantum AI Canada does not provide financial or investment advice. All trading decisions are your own responsibility. Please consult a licensed financial adviser before committing real capital. |
| Thank you for choosing Quantum AI Canada — Canada’s AI Trading Platform. |