Quantum AI Canada ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit the Quantum AI official website (quantum-a-i.ca) or use the Quantum AI platform. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
Please read this policy carefully. By accessing or using our platform, you agree to the practices described here.
1. Information We Collect
We collect personal information you provide directly, information collected automatically, and information from third-party sources:
- Registration data: Name, email address, phone number, country of residence
- Identity verification: Government-issued ID, proof of address (required by our regulated broker partners)
- Financial information: Payment method details, deposit and withdrawal records (processed by our broker partners, not stored directly by us)
- Usage data: IP address, browser type, pages visited, time spent, clickstream data
- Device data: Device identifiers, operating system, screen resolution
- Communications: Support ticket content, chat logs, email correspondence
2. How We Use Your Information
We use your personal information to:
- Create and manage your Quantum AI account
- Process your Quantum AI registration and verify your identity
- Connect you to our regulated broker partners for trading services
- Provide customer support and respond to inquiries
- Improve the Quantum AI platform and user experience
- Send account-related communications (not marketing without consent)
- Comply with legal and regulatory obligations
- Detect and prevent fraud, abuse, and security incidents
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Regulated broker partners: To open and manage your trading account under applicable financial regulations
- Payment processors: To process deposits and withdrawals securely
- Service providers: Technology vendors (hosting, analytics, support tools) bound by confidentiality agreements
- Legal authorities: When required by law, court order, or regulatory request
4. Data Security
We implement industry-standard security measures to protect your information, including 256-bit SSL/TLS encryption for all data transmitted through the Quantum AI official website, two-factor authentication options, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to maintain session data, analyze platform usage, and improve your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain platform functionality.
6. Data Retention
We retain your personal information for as long as your account is active, as required by law (typically 7 years for financial records in Canada), or as necessary to fulfill the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent to non-essential data uses
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us at: support@quantum-a-i.ca
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
9. Children's Privacy
The Quantum AI platform is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date and notify registered users via email. Continued use of the platform after changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related inquiries or to exercise your rights, contact our Privacy Officer at:
Email: privacy@quantum-a-i.ca
Address: Quantum AI Canada, Toronto, Ontario, Canada
Website: Contact Page