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Terms of Service

Last Updated: January 1, 2025

Welcome to Quantum AI. We know legal documents can be tedious, but this one's important - it outlines the rules of engagement between you and us. We've tried to make it as readable as possible while still covering all the necessary legal bases. By using our platform, you're agreeing to these terms, so please take a few minutes to read through them.

Table of Contents

  • 1. Acceptance of Terms
  • 2. Eligibility
  • 3. Account Registration
  • 4. Services Description
  • 5. Trading and Financial Terms
  • 6. User Conduct
  • 7. Intellectual Property
  • 8. Privacy and Data
  • 9. Disclaimers and Limitations
  • 10. Termination
  • 11. Dispute Resolution
  • 12. Changes to Terms
  • 13. Contact Information

1. Acceptance of Terms

By accessing or using the Quantum AI platform, website, mobile application, or any associated services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you're using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms. In that case, "you" and "your" will refer to that entity.

Plain English: By using Quantum AI, you're agreeing to follow these rules. If you don't agree, please don't use our platform.

2. Eligibility

To use Quantum AI, you must meet the following requirements:

  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher)
  • Be a resident of a jurisdiction where our Services are legally available
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using our Services under applicable laws
  • Provide accurate and complete registration information

For Canadian users, our Services are available in all provinces and territories. However, you are responsible for ensuring that your use of our Services complies with all applicable local, provincial, and federal laws.

3. Account Registration

3.1 Account Creation

To access most features of Quantum AI, you'll need to create an account. You agree to provide accurate, current, and complete information during registration and to update this information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. This means:

  • Using a strong, unique password
  • Not sharing your login information with anyone
  • Notifying us immediately if you suspect unauthorized access
  • Enabling two-factor authentication when available

We cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations.

3.3 One Account Per Person

Each individual may maintain only one Quantum AI account. Creating multiple accounts may result in the termination of all your accounts.

4. Services Description

Quantum AI provides an automated trading platform that uses artificial intelligence to analyze financial markets and execute trades. Our Services include:

  • AI-powered market analysis and trading signals
  • Automated trade execution
  • Portfolio management tools
  • Educational resources and market insights
  • Customer support services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will make reasonable efforts to notify you of significant changes that may affect your use of the platform.

5. Trading and Financial Terms

5.1 Risk Acknowledgment

Trading financial instruments involves substantial risk of loss. Before using our Services, you should carefully consider:

  • Your investment objectives and experience level
  • Your financial situation and ability to bear losses
  • The volatile nature of financial markets
  • That past performance does not guarantee future results

Important: You should only invest money that you can afford to lose entirely. We make no guarantees about investment returns.

5.2 Deposits and Withdrawals

Our platform requires a minimum deposit to begin trading. Deposits and withdrawals are processed through our regulated broker partners. Processing times may vary based on payment method and your financial institution.

5.3 Fees

Registration with Quantum AI is free. However, trading activities may incur fees including but not limited to spreads, commissions, overnight financing charges, and currency conversion fees. All applicable fees will be disclosed before you confirm any transaction.

6. User Conduct

When using our Services, you agree not to:

  • Violate any applicable laws or regulations
  • Engage in any fraudulent, deceptive, or manipulative activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our Services
  • Use automated means to access our Services without authorization
  • Reverse engineer or attempt to extract our source code
  • Use our Services for money laundering or other illegal purposes
  • Harass, abuse, or harm other users or our staff

Violation of these rules may result in immediate termination of your account and potential legal action.

7. Intellectual Property

All content, features, and functionality of the Quantum AI platform - including but not limited to text, graphics, logos, icons, images, audio clips, software, and the underlying code - are the exclusive property of Quantum AI or its licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for your personal, non-commercial purposes. This license does not include the right to:

  • Modify or copy our materials
  • Use our materials for commercial purposes
  • Attempt to decompile or reverse engineer our software
  • Remove any copyright or proprietary notations

8. Privacy and Data

Your privacy matters to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

9. Disclaimers and Limitations

9.1 No Financial Advice

Quantum AI is not a financial advisor. The information and tools we provide are for informational purposes only and should not be construed as personalized financial advice. We recommend consulting with a qualified financial advisor before making investment decisions.

9.2 Service Availability

We strive to maintain 24/7 availability, but we do not guarantee uninterrupted access to our Services. Maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

9.3 Limitation of Liability

To the maximum extent permitted by applicable law, Quantum AI and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:

  • Your use or inability to use our Services
  • Any trading losses incurred through our platform
  • Unauthorized access to your account
  • Any third-party conduct on our platform

10. Termination

You may close your account at any time by contacting our support team. We reserve the right to suspend or terminate your account immediately if we believe you have violated these Terms or engaged in any fraudulent or illegal activity.

Upon termination, you will retain access to any funds in your account (minus any outstanding fees or obligations), which can be withdrawn according to our standard procedures.

11. Dispute Resolution

Any disputes arising from or relating to these Terms or your use of our Services shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us. If we cannot resolve the dispute within 30 days, either party may proceed with formal dispute resolution.

12. Changes to Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. When we make significant changes, we will notify you by email or through a prominent notice on our platform.

Your continued use of our Services after any changes take effect constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@quantum-a-i.ca
  • Support: Contact Page

We're committed to addressing your concerns and will respond to inquiries as quickly as possible.

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Quantum AI

The official Quantum AI Canada platform. Bringing cutting-edge AI trading technology to Canadian investors since 2019.

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